Frequently Asked Questions
Everything you need to know about your Carrera purchase.
How can I ensure my Carrera eyewear is authentic?
All authentic Carrera products are shipped in original branded packaging and include a certificate of authenticity. Look for the distinct logo engravings on the lenses and the inner temples of the frames.
What is your shipping policy for international orders?
We offer worldwide shipping. Delivery times typically range from 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email.
Do your sunglasses provide UV protection?
Yes, all Carrera sunglasses are equipped with high-quality lenses that provide 100% protection against harmful UVA and UVB rays, ensuring both style and eye safety.
What is the return window for my purchase?
If you are not completely satisfied, you can return your unworn eyewear in its original packaging within 30 days of delivery for a full refund or exchange.
How should I clean and maintain my frames?
We recommend using the microfiber cleaning cloth provided with your glasses and a mild lens spray. Avoid using paper towels or household detergents, as these can scratch the lens coatings.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.