Returns & Exchanges
Carrera Eyewear offers a 30-day return window for all unused products in their original packaging to ensure your complete satisfaction. We provide a seamless process for both returns and exchanges to help you find your perfect fit.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the eyewear in its original case and box, ensuring all tags and protective films are intact to qualify for a full refund.
Attach Shipping Label
Download and print the prepaid shipping label provided through the portal and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to the designated courier service and retain your tracking receipt; refunds are typically processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing